How will my order be delivered to me?
Answer : Packages will be shipped using USPS, FEDEX, DHL depending on your location. Standard Shipping is 2-8 Business Days. Express Shipping is 1-3 Business Days. TRACKING NUMBERS ARE SENT VIA EMAIL AFTER PROCESSING.
PROCESSING TIME?
Answer : ALL "HAIR CARE" PRODUCTS TAKE 7-10 BUSINESS DAYS TO PROCESS, DAY 1 STARTS THE DAY AFTER YOUR ORDER IS RECEIVED. ***BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS. ***ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE. ***WE DO NOT SHIP ANY PRODUCTS ON SATURDAY and SUNDAY
How will I know if order is placed successfully?
Answer : You will receive an order confirmation email shortly after placing the order.
Incorrect shipping information?
Answer : You may reach out to CUSTOMER SERVICE to fix any incorrect shipping information PRIOR to the products being shipped out. If a package is returned to GLORIOUSLY CROWNED LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost as well as the redelivery cost. GLORIOUSLY CROWNED LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
Lost or stolen products?
Answer : GLORIOUSLY CROWNED LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, GLORIOUSLY CROWNED LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.